Return Policy

Return Policy

All refund requests are processed by JKS Tour & Travels within 3-5 business days.
The payments will always be done via the original source of payment.
For any refund requests, you have to call JKS Tour & Travels.

Frequently Asked Questions

Who are JKS Tour & Travels?

JKS tour & travels is an online car rental booking portal which provide a wide range of cars for selection. We are providing the services to outstation, Airport Pickup or Drop, Local travel, Business meetings, Seminar, Wedding functions, Movie & Film shootings etc.

Where JKS Tour & Travels operate?

JKS Tour & Travel are currently providing the services in Delhi, Noida, Faridabad, Gurgaon, Chandigarh and Mohali.

How to book a cab on JKS Tour & Travels?

You can either book online through our mobile responsive website https://www.jkstravels.com or may call at 9811739782

How to cancel my booking?

You can email us for booking cancellation. Please check our cancellation and modification policy.

How is the total fare calculated?

• Total fare is calculated on the basis of kilometers. Our rate varies with car model and travel type.
• If you are intercity travel customers, then you need to pay driver allowance. It ranges from Rs 300 to 500.
• Toll, parking and state taxes will be charged on actual basis during the end of the journey. Ask the driver to provide the relevant receipts if possible.
• A customer should pay the GST as per Govt. rules which is 5% of total trip cost now-a-days.

How do I pay for the service?

A customer can pay an advance or full amount online by Net Banking, Debit / Credit card or Wallet. The rest of the amount can be paid directly to the driver after completion of the trip.

Is it safe to pay online?

Yes, the online payment is completely safe and secure. As per company policy, JKS Tour & Travels don’t store any card details.

Are you offering services to corporate?

Yes, JKS Tour and Travels offer car rental services to corporate.

Does JKS Tour & Travels offer services to travel agents?

Yes, JKS Tour & Travels offer car rental services to travel agents. Agents should register with us to book car rental services for their customers.